Fractional Agency Client Service & Sales
Why Buy When You Can RENT!
Scalable. Flexible. Affordable. Senior Marketing Agency Leadership. Designed to help agency owners succeed in today’s agency environment.
Get 20 years of Senior Account Services LEADERSHIP working for you! Please explore how we can work together.
We Help With Your Current Needs
Agency needs are fluid. What current needs can we help you with?
Fix My Account Team
Hiring junior account staff is the ‘go-to’ for any agency. But juniors spend about 30% of their time learning their job….on-the-job. They don’t know what they don’t know. Use our 20+ years of senior account leadership to teach them. So, what are your pain points with your account team? Client Retention? Don’t understand they have to upsell? Is onboarding new clients a problem? Let RainMaker help you get your account team working for you!
Temporary & Fractional Account Director
Do you need a maternity leave replacement? Are you an out-of-market agency looking for boots on the ground in Toronto to build your Canadian business? Did your Senior Account Director just quit? Did your Director of Client Services just take an emergency leave? Hiring a senior account director means efficiency and effectiveness in servicing your clients. We can help!
Business Development
RainMaker not only does inside sales (organic growth) well – we have many successes working on pitch teams. We can also develop a proper pipeline from cold-calls and find you qualified leads that turn into new clients. If you are looking for a fractional Director of Growth for your agency who understands the importance of your MRR, we can help!
Benefits of Using RainMaker
Your agency benefits in so many ways from using RainMaker’s fractional client services! We have 20+ years of making agencies healthy by making clients happy. Let us lead your account team and coach them to build your MRR. We can improve your client’s agency experience fast!
You need good Account Team Leadership. Here’s how you benefit from using RainMaker’s fractional services:
- Scalable and flexible part-time or termed services
- A package specifically customized for your current needs
- Affordable rates
- You don’t have to pay benefits
- You don’t have to pay vacation pay
- Zero wastage. Only pay for what you need
- In-person, remote or hybrid
- Meet your financial and agency goals with part-time leadership
Get an Account Team leader who understands and thinks like an agency owner. Contact Kelle to discuss this affordable and quick solution for your agency.
kelle@rainmakerventures.ca
Capabilities
We began at big downtown multinational advertising agencies. Then switched to a website agency. Then to a cutting edge digital marketing agencies. We offer a very wide skill set and a ‘can do’, ‘hands-on’ entrepreneurial work ethic in the following areas:
Organic Growth
Upselling is learned skill. Most juniors need to be taught how to genuinely help the client and the agency at the same time. We have organically grown almost every client we’ve ever worked with.
Process & Documentation
Does your agency feel like chaos? No single source of truth? There is no documentation? Let us help you fix the communication within your communication agency.
Client Retention
It’s way easier to keep existing clients rather than continually search for new ones. RainMaker can coach your team to ensure client satisfaction and retention.
Project Management
We call them “AMs” but many agencies actually have AMs who do PM work. RainMaker can show your AMs tools to help the whole team stay on track.
Onboarding
Is your onboarding process working? Do you have frustrated clients between sales and launch? We can help.
Career Development
Junior account teams don’t know what they don’t know and they can cost you clients. We coach account teams how to LEAD in their daily client communications. Even how to have those difficult conversations.
New Account Managers spend about 30% of their time learning their job….on-the-job. Use RainMaker’s fractional account team leadership skills to prevent bad habits and create efficiency in your account team FAST!
Check Out Our Blog
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Why You Need Account Team Coaching for your Agency
This blog post has been written by a human with experience in Account Team Coaching. Because while some things can be automated within the Agency Account Services job description, securing sales and developing solid human relationships requires the critical thinking of a real…
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How Reducing Client Churn Increases Agency Cash Flow
If you run an advertising agency in Canada, you’ve probably felt the pressure of keeping your pipeline full while trying to maintain healthy margins. But here’s a truth many agency owners overlook: you don’t always need more clients to grow revenue. Often, the…
Stay in Touch!
If you don’t have an immediate need but see a potential future fit, please reach out. We’d love to chat!